We do require a credit card for all reservations, in order to enforce our cancellation policy. Even if you plan to pay with a gift card. At check-out, after your time at the bathhouse, you may choose to use your gift card as payment.

Yes, we do need a credit card for all reservations to enforce our cancellation policy. At check-out, after your time at the bathhouse, you may choose to use your preferred form of payment.

Cancellations within 24 hours can’t be made online. Please call or email us, and if you call, be sure to leave a message!

If you don’t see any open reservations, we’re most likely full. Here’s the few exceptions:

• Sometimes we can create a custom retreat day package that doesn’t show up online.
• After 8pm we may have space that doesn’t show online, however, pool areas close at 9:45 so you’ll have less time to use the space.

We’re kindred bathhouses with independent ownership — We support Urban Baths Folsom to have our same spirit, but gift certificates and reservations aren’t transferable between us.

Of course, though please understand it will cut into your reservation time and possibly cause a check-in delay.

We keep the bathhouse is 100% device free for all guests at all times, e-readers included.

Here’s a bit about why:

• E-readers can cause confusion and other guests may easily get the impression that it’s okay to be on a phone, ipad, etc.
• We’re sensitive to the impact of camera’s on the general comfort and privacy of our guests, and we don’t want guests to worry about them.
• While e-readers may not have texting, phone, or camera capabilities, we don’t want to monitor which type of digital device each person is using and what it’s various capabilities are. We simply want to offer a space where people get to disconnect from the outside world and reconnect with themselves.

Smart watches may not be worn in the bathhouse.

Here’s a bit about why:

• Texting, talking, buzzing, dings, etc. all take away from the environment we work hard to create and promise our community. Too often, regardless of one’s intention, these things happen even when a watch is worn for other purposes.
• Camera’s impact the general comfort and privacy of our guests, and we don’t want them in the bathing area.
• We don’t want to monitor how each person is or isn’t using their various digital devices. We simply want to offer a space where people get to disconnect from the outside world and reconnect with themselves.

If you don’t like etiquette reminders from our team, we get it. (It’s no fun giving them either!) But try to remember, Asha employees are real human beings just doing their job to make sure our bathhouse is the refuge we promise.

CA Health code requires that we use chlorine, but we keep levels much lower than typical public pools. We carefully manage the water and use multiple other non-chemical filtration methods: Ozone, UV light, a sand filter, and constant water replacement. We care deeply about the cleanliness of the water and go way above and beyond health department requirements to meet our own high standards.

Our warm pools reflect the belief that the state of the water influences our state of mind. We like to say: Calm waters cultivate a tranquil mind. Also, they’re super loud and totally change the vibe.

We take a minimalist approach that allows us to keep our prices low, as compared to a typical spa that would include more products for a much higher drop-in rate. By offering only the essentials (hand and body soap) you can bring your own products and drop-in for less or upgrade with one of our DIY facial or body treatments.

We’re happy to look through our lost and found! Due to the number of items we collect, please submit THIS FORM and we’ll get back to you within 72 hours. All unclaimed items are kept until the 15th of the following month. (Example: Items found anytime in August are donated on the 15th of September).

We do everything in our power to make Asha a safe place for LGBTQ+ communities.  All changing spaces, restrooms, and bathhouse spaces are all-gender. All restrooms and changing stalls are private. Bathing suits are required and covering up to your own comfort level is welcome. Bullying, bigotry, or anti-LGBTQ hate speech will not be tolerated and, at this point, has thankfully never occurred.

*On the very rare occasion (one day a year) we host a gendered event for Moms and Daughters, our gender policy is based on self-identification.

Everything we offer meets ADA requirements and we’re here to help if something extra is ever needed. Our pools are accessible by using a transfer wall.